Appointments FAQ

For Skype Appointments:

This is what will happen in our call:

  • We’ll have a discussion about the severity of your acne, what type of acne you have, how long you’ve been dealing with it, and what you’re doing to treat it.
  • After asking you a bunch of questions, I’ll let you know what the root cause and absolute root cause is of your acne.
  • I’ll then give the best treatment plan specifically for you and your unique case of acne.

Please note: That I will be asking you personal questions about your menstrual cycle and your digestive system. I make sure that I am in a private space to do the consultation with you, so that no-one else will be able to hear the information. All consultations are completely confidential – I honour your privacy.

What You Will Need For The Appointment

All you need is a computer with Skype. Skype is free to download and use and you can get it by clicking here. You do not need a video camera for the call.

For Email Appointments:

This is how an email plan works:

  • Via online form I’ll ask you a bunch of questions that will help me to determine what the root cause is of your acne.
  • I’ll then Email back a diagnosis and the best treatment plan specifically for you.

How Long Will It Take For My Email Reply?

Depending on the length of the waiting list, you can expect a response anywhere between 24 hours and two weeks. If you would like to check in with the current expected response time, please Email me at fran@highonclearskin.com

What You Will Need For The Appointment

You will need to send me photos of your skin and scans of any lab hormone reports if you had them done (don’t worry if you haven’t had a test – it’s not a requirement!).

All consultations are completely confidential – I honour your privacy. I will also keep your photos confidential – I will be the only one that views them and they will be deleted once I have finished working on your case.

For All Appointments:

How Long Will It Take To Get Clear?

This depends on the severity of your acne, and what the root cause is. You could be completely clear in as fast as two weeks, or for more severe or stubborn cases it could take 3-4 months to get clear.

In our appointment I will be giving you a time frame that we will use to check in again in order to monitor your skins progress, and to tweak the treatment plan if needed.

My Promise To You

I am determined to get you clear! I personally had severe acne so I know what it’s like and I know how difficult it is both physically and emotionally. I am committed to giving you the absolute best treatment advice possible and to give you everything you need in order to get clear.

Cost

Initial consultations are US$120, and follow ups are US$80. If you have any questions about the appointments, please email me.

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